Terms & Conditions

Craig's Chemist is the trading name for CP Pharmaceuticals Limited

Craig's Chemist is proudly New Zealand owned and operated

Use of this web site constitutes acceptance of the Craig's Chemist terms of use detailed below. If you do not agree to these terms, please do not use this website.

All materials and information presented by Craig's Chemist are intended to be used for educational and general information purposes only. It is not intended as medical advice or as a means to diagnose, treat, cure or prescribe for any particular condition or disease. You assume all responsibility for the treatment which may be undertaken as a result of the information on this site, or treatment recommended by any other party. All health ailments should be treated by a doctor or qualified health professional.

Craig's Chemist stocks hundreds of health related products, but we also provide you with a wealth of valuable information that will help you to make better informed decisions about your purchases. Our goal is to educate you about the nutritional value of vitamins, herbs and minerals to enable you to make informed choices regarding your own health. If you have any further questions then contacting Craig's Chemist via telephone is recommended.

No warranties, implied or expressed, are given in relation to the accuracy of the information available on this web site or that the information complies with any laws, rules, regulations, procedures, codes or governmental directives, outside of the jurisdiction of New Zealand.

Price and availability information is subject to change without notice. 

All trademarks, product names, brand names and company names or logos are the property of their respective owners.

Permission is granted to electronically copy and to print in hard copy, portions of this website for the purpose of placing an order with Craig's Chemist. Portions of this website may be copied and distributed on a limited basis, for personal and non commercial purposes only, provided that any material copied remains intact and that all copies include the following notice in a clearly visible position: "Copyright © CP Pharmaceuticals. All rights reserved.  www.craigschemist.co.nz"

Any other use of the materials on this website, including reproduction for purposes other than those noted above, modification, distribution or republication without the prior written permission of CP Pharmaceuticals is strictly prohibited, and will be considered a breach of registered or common law trademarks.

With a purchase via credit card (via DPS) the name that will appear on your statement will be CP Pharmaceuticals.

Your account will be charged in New Zealand Dollars (NZD)

Information Accuracy

We are committed to constant refreshment and maintenance of this website. Accordingly Craig's Chemist may make changes or improvements to the site and the products described at any time without notice.

While we make every attempt to ensure that all the information on this site is accurate, complete and up to date, Craig's Chemist does not warrant or represent that the site is free from errors or omissions of this nature. No responsibility or liability is accepted for the same, and no person should act in reliance on any statement contained in the information provided. Craig's Chemist can contact you regarding any issues arising (stock shortages etc.)

It would be appreciated if any inaccuracies are brought to our attention, so that we can correct them.

Limitation of Liability

Except as specifically stated on this site, neither CP Pharmaceuticals Limited nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of damage to property and claims of third parties.

Craig's Chemist Return Policy.

Due to the nature of the products Craig's Chemist can not accept returns on any products due to storage conditions and safety. If there is a problem then we comply with all aspects of the Consumer Guarantees Act, especially for faulty products. If there are any issues with any product(s) then the best action is to e-mail Craig at craigschemist@gmail.com (or call (04) 388 4646) explaining what the problem is and a return e-mail and the team will organise a solution for the issue.

Claims for Lost Parcels

All parcels are sent out with insurance cover.  Parcels sent to a New Zealand delivery address should arrive within 3 business days of dispatch by Craig's Chemist. All persons using this site for deliveries within New Zealand must notify our customer service team within 5 business days of order dispatch, if the parcel has not been received. Claims for lost parcels made after this time will only be accepted at the discretion of Craig's Chemist.

This agreement shall be governed by and construed in accordance with the laws of New Zealand. If any provision of this agreement shall be void, or for any reason unenforceable, then that provision shall be deemed severable from this agreement, and shall not affect the validity and enforceability of any remaining provisions.

It is recommended that you consult your doctor or qualified health care professional, if you have any concerns about your health.